The social media post that immediately caught the attention of viewers and has become widely discussed on social networks during the last few days is the Jaipur Municipal Corporation’s website. This site is remarkable for its informal and understandable reaction to citizens’ complaints compared with many official websites of governmental bodies.
This kind of map is created on Jaipur’s website in the complaints section, where many problems concerning the everyday lives of the residents are presented in conversational Hindi. From the growing stray dog menace of the city (“Kutte Bahut Ho Gaye Hai”) to the encroachment of apartments for marriage halls (“Marriage Hall Chal Raha Hai”), the above portrayed the common language of the City.
“The developer of Jaipur municipal corporation website is crazy,” wrote a social media user commenting on the specified complaints form field that contains animal-related issues from “Bandar Bahut Ho Gaye Hai” to “Kutta Pagal Ho Gaya Hai Pakadwana Hai” (“Just got very many monkeys” to “That crazy dog needs to get trapped,” in a translation).
Another user posted a video in the complaints section, thanking the management of the Jaipur Municipal Corporation, saying they have ‘got it right’ compared to the previous regulator’s approach towards the masses.
Although the website’s casual vulgar language has pinched the humourous bone of thousands of social web users, the reviews were surprisingly positive. People highly appreciated the website’s simple language, which generated understanding for the ordinary citizen.
One user commented, “I don’t see what the problem is here. Because this is common speak,” he said, “This is the language that your neighbor and my neighbor speak. If the most basic of citizens want to complain, this will make it easy for them, I feel. ”
One of these complimented the developer and said, “Amazing developer. You made it easy for others to understand it. ” Another complimented the website, saying it was the most user-friendly website they had ever encountered, and the language was easy for a layman to understand.
This has come from the Jaipur Municipal Corporation, where people have felt appealed to by the colloquial Hindi used in the online complaints section, which reflects something close to people rather than the bureaucratic image commonly associated with government agencies.
