OpenAI’s popular artificial intelligence chatbot ChatGPT experienced a significant service disruption affecting thousands of users across India, the United States, and multiple other regions. The outage, which began around 12:10 PM IST, has left users unable to generate responses through both web interface and mobile applications.
The disruption initially started with scattered reports before escalating into a major service failure that continues to persist. Users attempting to interact with the AI chatbot encounter error messages when entering prompts, rendering the platform largely inaccessible. OpenAI has confirmed awareness of the technical difficulties and stated that investigations are underway.
Outage Timeline and Impact Scale
Statistics from Downdetector.com reveal the initial spike in reports of disruptions at 12:09 PM IST. The number of complaints escalated spectacularly, breaching the 500 mark around 2:34 PM IST. Latest numbers, recorded at 3:09 PM IST, stand at 1,131 reported issues, and an extra 849 complaints on the platform’s Indian counterpart.
Analysis of the outage patterns reveals that 93 percent of affected users experienced issues with the main ChatGPT service, while 7 percent encountered problems specifically with the mobile application. A smaller fraction, representing 1 percent of users, reported difficulties with login authentication.
Independent verification confirms that ChatGPT remains inaccessible across both web and mobile platforms at the time of reporting.
User Response and Social Media Reaction
The service disruption prompted widespread discussion across social media platforms, particularly X (formerly Twitter), where users expressed a mixture of frustration and humor. The outage sparked both genuine complaints and satirical commentary, with one user posting: “ChatGPT is down how will answer if someone asks me name.”
Technical Details and Affected Services
OpenAI’s official status page currently displays “experiencing some issues,” describing the situation as a partial outage that has persisted for approximately three hours. The company reports elevated error rates and increased latency affecting multiple services, including APIs, ChatGPT, and Sora platforms.
The disruption affected many ChatGPT features in web interface and both Android and iOS mobile apps. The functionalities affected involve search functions, sophisticated data analysis, file upload infrastructure, Dall-E image creation, GPT Vision, and Voice mode functioning.
The parallel AI service Sora has also suffered degraded performance, as video generation, viewing of video, and image generation features have been said to be impacted by the technical issues.
While OpenAI continues investigating the root cause, no specific timeline for resolution has been provided. The company maintains that efforts to restore full service functionality remain ongoing, though the underlying cause of the widespread disruption has not been disclosed.
