The couple’s vacation from America to Switzerland started with the planning that included teaching their kids the basics of money management by setting a budget and ended with them getting a phone bill of around ₹1.1 Crore, which made the vacation nightmarish for them on their return to the United States. Remund, a travel-lover, along his wife, who was a cellphone subscriber of T-Mobile service provider, both always informed before their international trips; however, neither expected what was about to happen next.
At first the pill reflected the $143 as a mere modest amount and the tourists hailed it. But as they realize that the phone bill charging them over $143,000 for using just 9.5 GB of data during their vacation heightens their disappointment. Amazingly, it is estimated that the migration process used up to three times the standard data traffic amount, which is somewhere in the range of five to ten gigabytes per typical user.
To get some clarification, Remund sparked up the phone and began to call back to T-Mobile. Waiting and waiting, she patiently waited to hear the reason. Regretfully, the congressman confidently confirmed the unreasonable cost, saying that there must be the doctor’s error in his charging.
The couple, being prepared for such injustice, decided to ensure justice would be executed by filing a lawsuit against T-Mobile. Yet, to the contrary, T-Mobile mulled over the problem and came up with a solution to give back the full amount credited to Remund account, hence, his little respite and the distressing situation would not be escalating.
This event can be used as a warning for travelers who should not be negligent on their data when they transfer abroad. It enlightens us about the need to be aware of roaming charges and, thus, educated about such to avoid being slapped with unexpected and cumulative excessive charges.
